DAIKI International

Frequently Asked Questions

What is your return policy?

We offer a 30-day return window with full refund, no questions asked.

How long does shipping take?

Shipping typically takes 5–7 business days for standard delivery. Express shipping options are available for faster delivery.

Do you ship internationally?

Yes, we ship worldwide! Rates and times vary by region.

Which ports do you ship to?

We ship to major international ports. Please contact us to confirm if your preferred port is supported.

What shipping methods are available?

We offer container shipping, roll-on/roll-off (RoRo) shipping, and air freight options depending on your needs.

What documents will I receive?

You will receive a bill of lading, shipping invoice, and customs clearance documents if required.

Do I need to handle customs clearance myself?

No, we can handle customs clearance for you, or guide you through the process if you prefer to do it yourself.

What happens if my car is damaged during shipping?

All shipments are insured. In the unlikely event of damage, you can file a claim and we will assist in compensation or repair.

Do you ship to individuals or only dealers?

We ship to both individuals and dealers. Contact us for guidance on the best shipping method for your needs.